Shipping, Tracking & Delivery

• Order Processing & Shipping Timeline

  Great question! Our process is pretty standard. We ship mostly through USPS First Class mail and provide tracking information on every order we receive. There are times we may use UPS or FEDEX depending on your order size and location. We may also split packages up for transit to expedite cert...

• Says Delivered. No Package.

  We're sorry for your frustration. First off, we've got you protected. Every package is insured by us and will be replaced once we establish your package is lost. No need to wait for the claim or check from USPS. We'll take care of that. The good news is, in the 20 years we've been servicing 1000'...

• Says Shipped & In transit. No Progress.

  We're with you. Being able to access reliable tracking information is helpful for many reasons. Most of all, relief and planning. There are many reasons your tracking number doesn't show exactly where in the system it is yet and here are a few we experience often. Label was created and order is ...